Refund Policy

At Digpat Solutions, we are committed to providing top-notch digital marketing services and products, including our Digpat digital cards. We strive to ensure the satisfaction of our customers. However, we understand that situations may arise where a refund is necessary. Please read our refund policy carefully to understand your rights and responsibilities.

Digital Marketing Services:

1. Refund Eligibility:

   – Refunds for digital marketing services will be considered in the following circumstances:

     – Failure to deliver the promised service within the agreed-upon timeframe.

     – If you are dissatisfied with the quality of the service, subject to a reasonable explanation and opportunity to rectify the issue.

2. Refund Process:

   – To request a refund for our digital marketing services, please contact our customer support team within 30 days of the service delivery.

   – We will review your request and, if eligible, process the refund in a timely manner.

   – Refunds will be issued to the original payment method.

Digpat Digital Cards:

1. Refund Eligibility:

   – Refunds for Digpat digital cards will be considered in the following circumstances:

     – If you have purchased a digital card and encounter technical issues that prevent its use.

     – In the event of accidental duplicate purchases.

2. Refund Process:

   – To request a refund for a Digpat digital card, please contact our customer support team within 15 days of purchase.

   – We will review your request and, if eligible, process the refund as soon as possible.

   – Refunds will be issued to the original payment method.

General Terms:

1. All refund requests must be made via email or our designated customer support channels.

2. Refunds may take 7-14 business days to process.

3. We reserve the right to refuse a refund if the request does not meet our eligibility criteria or if the issue can be resolved by providing an alternative solution.

4. Any promotional or discounted services/products are not eligible for refunds.

Please note that this refund policy is subject to change without notice. It is your responsibility to review this policy periodically.

If you have any questions or concerns about our refund policy, please feel free to contact our customer support team at [your contact information].

Thank you for choosing Digpat Solutions for your digital marketing services and Digpat digital cards. We are dedicated to providing you with exceptional service and products.